Installation and Troubleshooting in VPS Servers
The upgrade includes one hour of custom work on your server, so if you obtain any of our VPS servers solutions, you could take advantage of this service and have our administrators perform a variety of tasks that you are unable to perform yourself or you just have no time. They could install and set up any piece of third-party software for you in case the installation is challenging or they can troubleshoot any app that does not operate efficiently for some reason. You may add the upgrade to your plan as frequently as you want depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your server also, but if you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated web hosting plans that we offer at any time that you need it. In the event that you need some custom work from our administrators immediately after your web server is set up, you'll be able to order the upgrade during the server signup process, or if you need something to be carried out afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our administrators on your machine, so in case you experience any problems to install a third-party piece of software or some application gives errors and does not work the way it ought to, our specialists can assist you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is perfect in case you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it features.