If your web hosting provider offers live chat support, you're able to speak to an agent live and learn useful info or get an issue resolved promptly. The main advantage of using chat instead of calling to talk to a live person is that you need just a computer with world wide web access, therefore you won't pay any charges in the event that you're in a different state or country. Furthermore, it is a lot easier to copy and paste information such as domain names, usernames or error messages i.e. details that are sometimes hard to give to the other side on the phone. The live chat is also a considerably faster option to contact your web hosting provider's support team in comparison to using a ticketing system. Last, but not least, in case some problem requires some more time to be resolved, you are able to do something else while you wait for assistance on the live chat, so that you will not waste time - something that's not possible when you are on the phone.

Live Chat Support in Cloud Website Hosting

We supply a live chat support service for all cloud website hosting plans that we offer and we can support you with almost everything live. If you don't have an account with us yet, we are able to give you more details about the plans in order to help you to select the most suitable package. In case you are a current customer, we're able to assist you with any billing or general matter and also with multiple common technical issues, such as an e-mail address setup in a desktop e-mail client. If you can't call us for whatever reason or you are in a country where we don't have a local phone number, the live chat is the best way to get in touch with us. Certainly, some problems need more time to analyze and test, so you'll have to open a ticket to our technicians, however, we're able to save you time and help you with quite a lot of problems on the chat.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we provide with our semi-dedicated plans, you will be able to get the the right answers for any questions you have or get a lot of problems resolved very quickly. Our chat service is available every single day, so you are able to speak with a representative even on weekends and holidays. If you're not sure which plan is better for your web sites or if our outstanding cloud hosting platform covers some system requirements, you may join the live chat prior to purchasing anything. If you're an active customer, you'll be able to receive more information about billing issues, account settings along with a number of common tech problems you may encounter, for example when you can't set up an email account in a client on your PC. The live chat can save you time and effort no matter where you are or when you contact us.