Despite the fact that this is not the mainaspect to help you identify a dependable cloud website hosting supplier from a bad one and a reseller from a real supplier, being able to call and communicate with a live person is a sign that you are not using the services of a one-person firm and that you'll be able to get in touch with somebody any time you're looking for support. The phone support for hosting services may vary from basic to professional, which means that the issues which can be resolved through a call differ based on the specific company. Generally, these matters are simpler and include billing or first level technical issues as more complex problems often need a support ticket where both you and the administrators can track what's going on with a given situation. Nevertheless, the option to phone call your supplier can save you considerable time and efforts for the multitude of small things which may eventually appear at the time you manage your website hosting account.

Phone Support in Cloud Website Hosting

In case you decide to use one of our cloud website hosting plans, you'll be able to get in touch with our support crew over the telephone for 14 hrs per day. We will assist you in choosing the best plan for your sites since we realize that it's better to discuss these issues with a live person. In case you already own an account, we can assist you with all of your sales/billing questions as well as general matters, even with some tech troubles which don't need too much time or escalation to an administrator because it will be more convenient to open a support ticket for time-consuming issues so as to have all the communication in one place. We now have telephone numbers in the United States of America, the United Kingdom and Australia, so you will be able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there will always be somebody to help you if you have any questions about the semi-dedicated server plans that we supply. Whether you want to learn more about the plans, you have a billing issue or some general problem, you can give us a call. Though some more complex issues could need a support ticket in order to give some time to our technical support team to analyze, we are able to assist you with a range of technical questions over the phone as well, saving you time and efforts. As we have data centers on three different continents - in the U.S.A., the UK and Australia, we have local phone lines in all of these countries as well. If you are in a different country, we also have an international number where you're able to contact us.