A 99.9% Server Uptime
We’ve set up our cloud website hosting system using dependable hardware and strongly tweaked software. Our sysadmins have installed a tweaked version of SELinux on each of our machines to ensure the highest level of protection and reliability. We have added several anti–DDoS mechanisms coupled with highly effective firewall software to make sure our internal network is unassailable and secure.
Our cloud website hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on top–of–the–line hardware built by Juniper. Also, on each router, we’ve set up a firewall with an intricate set of rules as a way to sieve all questionable requests.
Therefore, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
While we have done our best to minimize all possible risks with our cloud hosting packages and despite the fact that we offer topflight customer support, there are occasions when the customer is just not satisfied with what we are offering. Or he wants to move to a more powerful hosting service, such as a VPS server or even a dedicated server.
For this reason, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t completely happy, we will give you a full refund.
24/7 Technical Support
When you run a web hosting company, your tech engineers are of fundamental importance. Because of this, we’ve punctiliously handpicked a highly knowledgeable team of techs, each with many years of practice behind his back. With their help, our company offers 24x7 support with all our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer service questions are responded to in under 1 hour and our average response time is under twenty minutes!