Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center included in your Site Control Panel offers a collection of help articles and regularly asked questions. Aimed at fixing any common problem that you might chance upon, they are written by our support team of trained techs.

  • Top quality support service

  • Educational Video Clips

  • We have compiled a selection of educational video tutorials that visually demonstrate how you can address a typical problem associated with your cloud website hosting plans account. You can find the video lessons in the Help Center section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a 60–minute support ticket response guarantee. A group of accomplished support engineers will be available to you to answer all the queries that you could possibly have. During off–peak periods, a response will be supplied in even less than twenty minutes.